Help! Someone used my points??? RESOLVED!

4 min read

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Gnewi's avatar
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Edit: As of a few minutes ago, the issue was resolved!! Yay! :dance: It was a hack. But, it was a hack of two accounts. Mine and the other individual's account. The person who received my points was notified of the new balance of their account with "my" purchase via email from DA. When they tried to get on their account to check, they found out they were barred from it. Their account had been hacked. They were finally able to get on today, and found my note and promptly responded and refunded my points. :) Guessing it was the same person who had both of ours! Hopefully this never happens again! Thank you guys for your help! :hug:


Ummmm..... so I just noticed that almost all the points I have stored up here... are gone. YEP GONE!!! So, I went investigating and found a purchase for a digital download of an image for 2000 points on Feb 6. What???? I did not purchase anything!!! What the heck!? I requested a refund (don't know if I will get it) and have now been desperately searching through DA's ridiculous FAQ page trying to figure out how to place a ticket and get my points back. Can you actually place a ticket? I can't seem to figure out how to do it. All it does is send me to different info pages. Soooo.... WHAT DO I DO??

Guessing I got hacked???? Going to go change my password. Anybody have any luck getting through the problems stuff to actually talk to a person here on DA?

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Captain-Savvy's avatar
I'm SO relieved to know this was resolved!! :hug: